State Farm® Insurance Agent Madison Crain
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Cindi Smith
January 14, 2026
"Best all around service🙋♀️❤️"
"Cindi, thank you for your kind review. We deeply appreciate your feedback of State Farm Agent Madison Crain’s Team here in our Lake Charles office. "
d
January 9, 2026
"Kayla and Tilla were fantastic and showed excellent customer service. I'm excited to be the newest customer of the Madison Crain State Farm office."
Pat Mack
January 8, 2026
"Kayla was highly professional and provided knowledgeable information regarding my auto coverage. I highly recommend this agency."
HighVibrational Chris
January 6, 2026
"Very compassionate helpful and very patient...very informative"
Heather Lindsey
January 5, 2026
"Kayla helped me get my renters insurance in less than 20 minutes and it was extremely easy process. She is extremely nice and helpful!"
Jenna Rigby
January 5, 2026
"Kayla is the best! She made the entire process so easy and was always kind and helpful. I highly recommend working with her!"
Casey Lumpkin
December 29, 2025
"Kayla is always great to work with! Very helpful in finding the right coverage for our vehicles!"
Andrew fontenot
December 17, 2025
"Zachary was phenomenal and helped me get a lower premium on my home and auto."
Maggie Copeland
December 15, 2025
"Kayla was wonderful. She was very helpful and was able to offer more coverage and still save us money! Very easy to work with."
keith fontenot
December 11, 2025
"Kayla is the queen bee’s worker bee!!!"
Cody Dyer
December 4, 2025
"Always very helpful and a delight to deal with at Madison crain office"
Nicholas Dunn
December 2, 2025
"Aiyah was real helpful and the rates were excellent."
Ashton Ardoin
November 12, 2025
"Very helpful, cares about customer situation. Wonderful individual."
brendan cart
November 6, 2025
"I started to receive phone calls from Kayla Bray a couple months ago. She started to give me a quote once a month to see if anything has changed and if we can get a lower note than my current insurance. Every call I got from Kayla was super nice and friendly. I would swear I was talking to a friend I knew well. She asked questions and gave advise and every month I would get the same call. Finally my current insurance at the time started to rise and Kayla’s quotes stayed the same or a bit lower. So finally I went with State Farm for a cheaper price. I was given the entire rundown on what my insurance entailed and what benefits I had. Which I was not given by my insurance at the time. I’m happy to be insured by Madison Crain and Kayla Bray for brining me to State Farm."
Ashlyn Courville
October 15, 2025
"Great experience"
Imaan Farhan
October 13, 2025
"A very friendly kind person and very sportive 🥰🥰🥰🥰🥰. I love she miss. Ayaat"
Hailey Broussard
September 18, 2025
"Aiyah was absolutely amazing!! She went above and beyond to get me the best price and discounts, and made sure I understood every detail of my coverage."
Brooke Bandeau
September 18, 2025
"Absolutely love Aiyah! She’s so sweet and really caring! Love her energy!"
casey grundy
September 18, 2025
"switch form progressive to state farm. State farm was a lot easier to deal with and they beat progressive by a long shot and they were way more friendly and nice."
justin carrier
September 15, 2025
"Best customer service i ever experienced"
Amanda Allen
September 10, 2025
"She was so awesome and helped me so much."
Amber Vincent
September 4, 2025
"Kayla was absolutely amazing!! She answered all our questions and very knowledgeable to everything we needed!"
TBMFYHES 1
August 26, 2025
"Kayla Bray was awesome in getting coverage for my vehicles and house AND saved me some money in the process."
Joshua Schwan
August 25, 2025
"Aiyah was very helpful. I appreciated the through explanations of specific individual home and car coverage."
gabrielle guynes
August 19, 2025
"Kayla Bray was extremely helpful during the process of setting up my auto insurance policy with State Farm. She helped with any questions I had and explained the coverage thoroughly all while being super friendly and fun! Best experience with an insurance agent I’ve ever had ❤️"